For over 30 years, Micro Weighing Solutions (MWS) has been the bedrock of reliable, high-quality scale calibration and weighing equipment. Yet, far from resting on their laurels, MWS is embarking on an exciting period of growth and diversification, all while maintaining their core commitment to expertise, customer value, and a thriving internal culture. This dynamic approach is not just about expanding their service portfolio, but fundamentally about streamlining client operations and fostering an engaged, innovative team of engineers.
Diversification: One Source for Precision Measurement
MWS is making a strategic shift to become a single-source solution for their manufacturing clients, moving beyond just weight. The company has officially launched into providing full-service calibration for parameters outside of weight, including humidity, temperature, pressure, and magnetism levels. This bold diversification strategy, which has been months in the groundwork and training, is a direct response to client feedback.
"We know there is this need out there from our clients," states Sales and Marketing Director Lindsay Clarke. “By offering these diverse services under one roof—complete with online, streamlined calibration certificates—MWS is simplifying operations for our customers who previously had to coordinate multiple service providers. This not only makes clients' lives easier but also saves them money in the long run by consolidating services.”
This move is underpinned by the same high-quality, trusted expertise MWS has been known for. Their message is clear: the precision and reliability customers have trusted for decades in scale calibration are now being applied to a broader range of critical measurements. This dedication to quality is even reflected in their unique lifetime guarantee on the scales they manufacture, a testament to their belief in their own equipment's superior, long-lasting build. As Lindsay notes, “We are proud to be British manufacturers of high quality weighing equipment, and this guarantee shows our commitment to customers who have come to trust us over the years.” MWS is committed to providing value over just the lowest price, standing firm on delivering a consistent, high-quality service that the cheaper competition simply cannot match.
The Engineer-First Culture: Fuelling Innovation and Loyalty
Crucial to MWS’s success, both in their core business and their new ventures, is their profound respect and investment in their engineering team. The diversification into new services has been welcomed by the engineers, as it provides them with new skills to add to their portfolio, keeping them engaged and ensuring their continued professional growth. As the new service lines grow, MWS anticipates creating more dedicated teams, ensuring both their 'bread and butter' weighing services and the new offerings receive the specialised focus they deserve.
MWS’s approach to talent acquisition is highly measured: they prioritise culture fit over just experience, using a "very measured approach to hiring" to ensure team cohesion. They understand that a happy engineer is a loyal and productive engineer. This philosophy is also key to their bespoke approach to problem-solving. As a smaller, more agile company, MWS fosters a culture of creativity and flexibility that allows them to deliver unique solutions. They famously saved one large food manufacturer an estimated £2 million by refurbishing and upgrading their existing scales with new indicators and software, rather than forcing a costly full replacement—a solution few other companies would have the creativity or willingness to offer.
This respect for their team extends to their benefits. Recent initiatives, such as their first Employee Appreciation Day and the introduction of long service awards—including extra holidays and high-value gifts for significant milestones—show a clear commitment to rewarding loyalty and hard work. As Lindsay explains, "People's values and priorities have shifted – they need to feel like there’s more to work than just a pay check at the end of each month. It’s important to have the right culture, benefits and opportunities in place for employees to feel fulfilled, and we are working hard to create that type of environment at MWS.”
MWS is not just thinking about the present; they are planning for a collaborative future. They recently announced their long-term vision to become employee-owned, a bold move that aligns the entire team towards a shared goal and ensures everyone feels invested in the company's success. By creating a work environment where mutual respect and progress are paramount, Micro Weighing Solutions is not just retaining top talent, but creating a powerful engine for continued innovation and customer satisfaction.